Easy to get connected, easy to get going, just follow the instructions. I called the customer support line to help figure out something...an actual person answered, in English ! .. and then he took control of my Telikin and we watched him fix it. That's they way its supposed to be. Awesome!
As we were deciding to select a new computer to replace her corrupted XP PC, I was reluctantly thinking that we would be replacing it with a Windows 8 platform...(I was hoping for a Windows 7 platform) .. the typical Microsoft approach..which I have never liked. Operating Systems are not solutions...they are just plumbing for techies. Regular people, especially our seniors and now boomers, want solutions. Things that work...all the time. Just like a toaster.!
I'm 65 and retired from a big computer corporation. I am very familiar with high performance, reliable, distributed, easy to use systems that are centrally managed. Before helping Mom out, I was not aware of Telikin...but after searching for "computers for seniors" and landing on your page...I was so excited to see what you have done. It's perfect ! and its the exact same business model that I am familiar with. A locked down kernel for an OS, idiot proof, easy to use, a software release strategy, good hardware, always works, good doc, minimized from virus chances, central help, and most importantly...its a soup to nuts solution. And Mom thinks..."It's beautiful !". I think its elegant. Good Job Telikin Team."